Where to Complain if a Company Doesn’t Respond? Consumer Pehredaar Can Help

 

When a company ignores your complaint, it’s frustrating. You’ve paid for a product or service, and when things go wrong, you expect accountability. But what do you do when emails go unanswered, phone calls get dropped, or support tickets are closed without resolution? This is where Consumer Pehredaar steps in.

Why Companies Ignore Complaints

Let’s face it — some companies neglect consumer grievances, especially after they’ve made the sale. They may rely on confusing return policies, weak customer support systems, or simply expect customers to give up. But you don’t have to accept silence as an answer. There are ways to escalate your complaint effectively — and Consumer Pehredaar makes it easy.

Where to Complain if a Company Doesn’t Respond?

If you’re wondering where to file a complaint when a company refuses to respond, here are the main routes:

1. Consumer Courts — Formal legal route under the Consumer Protection Act, 2019.
2. Ombudsman Services — Specific sectors like banking and insurance have ombudsman services.
3. Social Media Escalation — Sometimes, tagging a company publicly on Twitter or LinkedIn gets faster results.

But navigating all these options can be confusing and time-consuming. That’s exactly why Consumer Pehredaar exists — to guide and fight for you.

How Consumer Pehredaar Helps

Consumer Pehredaar is an advocacy platform built to protect your rights as a consumer. Whether you’re dealing with a telecom company, e-commerce site, travel portal, bank, or any other business, Consumer Pehredaar simplifies the entire complaint process.

Here’s how it helps:

• Smart Complaint Filing: Consumer Pehredaar helps you draft strong, legally sound complaints and ensures they’re sent to the right authorities.
• Escalation Support: If your initial complaint is ignored, Consumer Pehredaar doesn’t stop. It follows up with consumer forums, regulators, and legal routes if necessary.
• Track Your Case: The platform keeps you updated on your complaint status, so you know what’s happening.
• Consumer Rights Experts: Behind the scenes, professionals monitor trends, laws, and tactics companies use to avoid accountability — and they’re on your side.
• Faster Resolutions: With a reputation for pushing companies to act, Consumer Pehredaar often gets quicker responses than individuals can on their own.

Why Use Consumer Pehredaar?

Companies are more likely to respond when they know a third party is involved. Consumer Pehredaar has a track record of making companies take consumer complaints seriously. It helps cut through the noise, speeds up resolution, and keeps things documented in a way that’s useful if legal action becomes necessary.

If you’re tired of waiting for a reply, don’t just wonder where to complain — act with Consumer Pehredaar. Visit the platform, file your complaint, and let experts take it from there.

Don’t stay silent. Demand accountability. Let Consumer Pehredaar fight for your consumer rights. www.consumerpehredaar.com

How Can I File a Complaint About a Faulty Product?

If you’ve received a defective or poor-quality product, don’t let it slide. You have the right to raise a complaint and seek redress. Whether it’s a broken gadget, spoiled food, or misleading packaging, filing a complaint is a straightforward process — especially with the support of platforms like Consumer Pehredaar.

Step 1: Collect Proof

Start by gathering all related documents:

• Purchase receipt or invoice
• Warranty card (if applicable)
• Photos or videos showing the defect
• Product packaging

This documentation is key to building a strong complaint.

Step 2: Contact the Seller or Manufacturer

Before escalating, give the seller or manufacturer a chance to fix the issue. Reach out via email or customer service channels. Clearly state:

• What the issue is
• What resolution you want (refund, replacement, repair)
• The deadline for a response

If they respond and resolve it — great. If not, move to formal complaint channels.

Step 3: Let Consumer Pehredaar Help

Consumer Pehredaar simplifies the entire complaint process. Here’s how they help:

• Drafting your complaint professionally with all legal terms
• Submitting to the right authority so it’s not ignored
• Tracking the status of your complaint and nudging for faster resolution
• Escalating legally if companies don’t comply

Whether it’s an e-commerce scam, warranty fraud, or poor after-sales service, Consumer Pehredaar acts like your watchdog. Their team understands consumer law and ensures you’re not left in the dark.

Step 4: Follow Up

Don’t let your complaint sit idle. Use the case number to follow up regularly. Consumer Pehredaar provide status updates via email or SMS.

Final Tips

• Be clear and calm in your communication
• Use official channels — avoid ranting on social media until you’ve exhausted proper steps
• Keep records of all interactions and responses

Conclusion:
If you’re asking “How can I file a complaint about a faulty product?” — know that you don’t have to fight alone. Take the right steps, use the right platforms, and let Consumer Pehredaar back you up. A broken product shouldn’t break your trust. www.consumerpehredaar.com

Air Passenger Wins Rs 2.74 Lakh Compensation After 6-Year Legal Battle Over Lost Luggage

 

Air Passenger Wins Rs 2.74 Lakh Compensation After 6-Year Legal Battle Over Lost Luggage

In a hard-fought legal battle that stretched over six years, an Indian air passenger named Kumar has finally been awarded Rs 2.74 lakh in compensation after valuable items from his check-in luggage went missing during international travel. The Haryana State Consumer Disputes Redressal Commission upheld the lower court’s order, holding the airline responsible for deficiency in service.

What Happened?

On September 15, 2019, Kumar arrived at Delhi’s Indira Gandhi International Airport from Vancouver via Shanghai. What he found on the conveyor belt shocked him — his luggage was badly damaged and taped, with multiple valuable items missing. These included an Armani jacket, Rado wristwatch, a 25g gold chain, Chanel perfume, and other belongings worth around Rs 2 lakh.

Immediately, Kumar filed a Property Irregularity Report (PIR) with the airline, which confirmed that 1.5 kg of luggage was missing. However, the airline offered a meagre compensation of USD 30 (about Rs 2,560), citing international aviation guidelines like the Montreal Convention and DGCA norms.

Legal Battle Begins

Dissatisfied, Kumar approached the District Consumer Commission, which in November 2020 ruled in his favour and ordered the airline to:

• Pay Rs 1.75 lakh for the lost goods,

• Pay 8% interest per annum from the date of the complaint,

• Pay an additional Rs 15,000 towards harassment and legal expenses.

The airline appealed, but on May 20, 2025, the Haryana State Consumer Commission upheld the lower court's decision, confirming the airline’s negligence and liability under Article 10 of air carriage liability rules. The court also noted that the weight discrepancy, the PIR, and photographic evidence were sufficient proof—even in the absence of purchase bills.

Airline’s Defense Rejected

The airline argued:

• The passenger admitted the loss was worth only Rs 7,000,

• Original bills for the lost goods weren’t submitted,

• Compensation of USD 30 (Rs 2,560) was fair under international guidelines,

• Business was affected due to COVID-19.

However, the court dismissed these points and emphasized that international conventions cannot override Indian consumer protection laws when negligence is clearly established.

Why This Judgement Is Important

Legal experts note this case sets a strong precedent for Indian consumers:

• Even international airlines can be held accountable under Indian consumer laws,

• Actual evidence like photos and PIR can outweigh the lack of original purchase bills,

• Airlines must provide adequate compensation and not hide behind international compensation limits,

• Mental agony and harassment caused by poor service is actionable and compensable.

How Consumer Pehredaar Can Help You

Kumar’s victory wasn’t easy—it took six years of persistence and legal hurdles. But you don’t have to fight alone. If you’ve faced negligence, denial of refund, or poor service from airlines or any other service providers, Consumer Pehredaar is here to simplify your consumer complaint journey.

✅ Draft and file complaints online
✅ Track progress and updates
✅ Get expert help and documentation support
✅ Bridge the gap with companies and regulatory bodies

📢 Your rights matter. Let us help you fight for them.
👉 Visit www.consumerpehredaar.com today and file your consumer complaint easily and effectively!

Disclaimer: The above image is for representation purposes only. The case depicted was independently filed and won by the consumer himself. Consumer Pehredaar was not involved in this particular case but serves as a platform to help others file similar consumer complaints.